Where do you ship from?
We ship from our partnered warehouses and factories located in United States (US) and Chine. So expect your item to be shipped separately (if you order from more than one item) as different factories excels in different areas of manufacturing.
How long will it take for my item to reach me?
It usually takes 7-30 business days for all orders to reach. Time of shipping vary from product to product; based on requirement and shipping location.
How long will it take to get a tracking number?
It generally takes 2-5 business working days to receive your tracking number.
Where can I place my order from?
You can place your order worldwide.
Is shipping free of cost?
Yes, shipping is free for most of the items. On some items, we offer free shipping above $50.
Where is your company situated?
Our Head Office resides at India; Supply warehouse is in USA; Premium quality vendor contacts resides in China.
Which currency will I be charged in?
We accept all orders payable in USD. Although the content of the cart is displayed in many other currencies, we accept USD at the most current exchange rate while checkout.
Will I receive a confirmation number when I place my order?
Yes, all customers are bound to receive an order number, after placing an order. You are hereby requested to contact us if you do not receive one within 24 hours.
Who is the authorized person to contact if I have any issues related to my order?
All inquiries are accepted to firstname.lastname@example.org
What is the mode of payment?
We support the following payment options:
- Credit cards
- Debit cards
- Master cards
Is checkout on this site safe and secure?
This site is completely safe, secure, and fraud free. We have High-Level security in our website and server.
If I enter my email address, will you broadcast my information?
We provide a safe and secure system to protect customer’s information. Emails are strictly for follow up and to send newsletters of our promotion and coupons for discount.
Will I (the customer) have to pay custom?
It solely depends on your location and the number of items ordered but for most of the countries, it is absolutely free.